Refund Policy

Refund Policy

Thank you for choosing JRFAdda for your educational needs. We are committed to providing quality services and ensuring a smooth learning experience. Please carefully review our refund policy before making a purchase. By purchasing a course or plan on JRFAdda, you agree to the terms outlined below.

1. General Refund Policy

Once a course or plan is purchased, the payment is considered final. We do not accept cancellations, changes, or refunds under normal circumstances. The payment made for any course, exam preparation, or subscription is non-refundable.

2. Emergency Refund Situations

In exceptional cases, a refund may be considered, subject to specific conditions. These situations include, but are not limited to, the following:

• Double Payment: If the system mistakenly charges you multiple times for the same course or service, we will initiate a refund for the extra payment.
• Medical Emergency or Illness: If the aspirant is diagnosed with a serious medical condition (such as hospitalization or long-term illness) that prevents them from continuing their studies, a refund may be considered on a case-by-case basis. A valid medical certificate may be required.
• Technical Issues: In case of any technical errors resulting in the non-activation of the course or service, a refund may be considered after an investigation.

3. Steps to Initiate a Refund Request

If you believe you qualify for a refund under any of the above-mentioned exceptional conditions, please follow these steps:

1. Send an Email: Reach out to us at jrfadda@gmail.com with the subject line "Refund Request". Include your transaction details (purchase date, amount, course name, and payment method) along with an explanation of the situation.
2. Raise a Ticket: After receiving your email, our team will create a support ticket and provide you with a reference number. This helps us track the status of your request.
3. Processing Time: Please allow up to 7 business days for processing the refund request. During this period, our team will verify the details provided and assess the validity of your request. Once processed, you will receive an email notification regarding the decision.

4. Important Notes

• No Refunds for Regular Cancellations: As mentioned, refunds will not be initiated for cancellations or changes in your purchased plan or course unless it meets the emergency conditions outlined above.
• Validity of Requests: Refund requests will only be entertained if submitted within 7 days of the purchase date and meet the specified conditions.
• No Partial Refunds: Refunds, if granted, will be for the full amount paid. Partial refunds will not be processed.

5. Contact Us

For any further questions or assistance regarding the refund process, please contact us at:

• Email: jrfadda@gmail.com
• Website: www.jrfadda.com
• YouTube Channel: JRFAdda YouTube Channel

We appreciate your understanding of our refund policy and strive to ensure a positive learning experience.